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Union Station, Grand Hall,
Kansas City, Missouri
KCU financial aid office is a member of the National Association of Student Financial Aid Administrators (NASFAA), who has developed an ethical set of
standards related to a financial aid code of conduct. As members we adhere to
the information listed below.
members are required to exemplify the highest level of ethical behavior and
demonstrate the highest level of professionalism. Institutional members of
NASFAA will ensure that:
1. No action will be taken by financial aid staff
that is for their personal benefit or could be perceived to be a conflict of
a. Employees within the financial aid office will
not award aid to themselves or their immediate family members. Staff will
reserve this task to an institutionally designated person, to avoid the
appearance of a conflict of interest.
b. If a preferred lender list is provided, it will
be compiled without prejudice and for the sole benefit of the students
attending the institution. The information included about lenders and loan
terms will be transparent, complete and accurate. The complete process through
which preferred lenders are selected will be fully and publically disclosed.
Borrowers will not be auto-assigned to any particular lender. Fiscal Policies
& Financial Aid KCU Catalog 2015 - 2016 45
c. A borrower’s choice of a lender will not be
denied, impeded or unnecessarily delayed by the institution, even if that
lender is not included on the institution’s preferred lender list.
d. No amount of cash, gift or benefit in excess of
a de minimis amount shall be accepted by a financial aid staff member from any
financial aid applicant (or his/her family), or from any entity doing business
with or seeking to do business with the institution (including service on
advisory committees or boards beyond reimbursement for reasonable expenses
directly associated with such service).
2. Information provided by the financial aid office
is accurate, unbiased and does not reflect preference arising from actual or
potential personal gain.
3. Institutional award notifications and/or other
institutionally provided materials shall include the following:
a. A breakdown of individual components of the
institution’s Cost of Attendance, designating all potential billable charges.
b. Clear identification of each award, indicating
type of aid, i.e., gift aid (grant, scholarship), work or loan.
c. Standard terminology and definitions, using
NASFAA’s glossary of award letter terms.
d. Renewal requirements for each award.
4. All required consumer information is displayed
in a prominent location on the institutional website(s) and in any printed
materials, easily identified and found, and labeled as “Consumer Information.”
5. Financial aid professionals will disclose to
their institution any involvement, interest in, or potential conflict of
interest with any entity with which the institution has a business
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